Frequently Asked Questions

We routinely travel to towns in Hartford County, including: East Windsor, Windsor, South Windsor, Windsor Locks, Granby, East Granby, Simsbury, Suffield, Enfield, Somers, Ellington, Vernon, Bolton, Manchester, Glastonbury, East Hartford, West Hartford, Wethersfield, Newington, Farmington, Avon, and Bloomfield.

We have had to make some restrictions on locations we are able to service as some neighborhoods make it difficult to navigate such a large vehicle. If this is the case we would be happy to service you at our clinic location.

We are a mobile veterinary clinic that visits you and your animal at your home. The major difference between our fees and those of a regular veterinary clinic is our fee to come to your location. This is called a "House Call" fee and varies based on your location.

Our new clinic in East Windsor, CT is ready to see appointments. Clinic appointments do not have an associated "House Call" fee.

Yes. We often see elderly animals that have difficulty with mobility or animals that are afraid to leave the house.

We ask that your animal is in either a confined room, on a leash or inside a carrier so your appointment time is not wasted on staff chasing your animal.

Call us at (860) 758-5302. We can travel to your house or you can come to us at one of our locations in East Windsor or South Glastonbury, CT.

NOTE: We are no longer accepting new clients due to maximum client capacity.

We spend 35 to 45 minutes with your pet. Please have cats in carriers and ready to be seen so that this time is not spent finding your pet.

There is a house call fee, which begins at $80 and depends upon how far we have to travel.

There is also an exam fee, depending on the type of exam: • Yearly wellness exam: $70 • Sick animal exam fee: $75 • Emergency fee: $145

We accept cash, check and credit cards. We do not keep credit cards on file.

We are taking the upmost precautions due to the pandemic to make sure you and your pet stay healthy! We are still safely performing house calls maintaining proper social distancing and our team continuing to wear masks.

Our current procedure is parking our 28-foot mobile unit in your driveway for an exam. If you are able to, animals can be brought out on a leash or inside a carrier for examination. If not we please ask that you wear a mask as our team enters your home to perform necessary services.

These protocols are subject to change following local and CDC guidelines.